FAQ

Frequently asked questions.

The questions we get most often from joinery owners, ops managers and factory managers before signing up.

Who is FactoryPilot built for?+

Australian joinery manufacturers doing roughly $2M to $20M in annual revenue — kitchens, commercial joinery, shop-fit and custom cabinetry. Businesses that have outgrown spreadsheets but don't want the cost or complexity of legacy ERP.

How long does it take to get set up?+

Most businesses are running live jobs on FactoryPilot within a week. There's no six-month implementation. The platform is designed to be adopted in days by importing your customers, opening a job, and going from there.

Does FactoryPilot integrate with other tools?+

FactoryPilot is built with an integration-ready architecture and is designed to support future integrations with the accounting, design and productivity tools joinery businesses already use. We'll announce specific integrations as they ship — not before. Today, data can be exported in standard formats to work alongside your existing systems.

How is my data secured?+

FactoryPilot enforces role-based permissions on every screen and audit-logs every change. Access is scoped to the role each user is assigned, and SSO is available on Scale plans.

Will my factory staff actually use it?+

That's the whole point. FactoryPilot is designed so a 60-year-old factory supervisor with limited computer experience can understand any screen in under 30 seconds. If a screen fails that test, we redesign it.

Can I see it before I commit?+

Yes. Book a 30-minute demo and we'll walk through how FactoryPilot would look running one of your real jobs.

What does it cost?+

Plans start at $249/mo AUD for up to 10 users, $549/mo for up to 25 users, and custom pricing for larger businesses. One flat price for your whole team — no per-module upsells. See the pricing page for full detail.

Do you offer installation and delivery scheduling?+

Yes. FactoryPilot includes delivery load planning, installer scheduling, mobile checklists, site photos, and customer signoff. Everything the office and the site need on one platform.

Can I see profitability per job?+

Yes. FactoryPilot reports margin per job, per builder and per product line on the Growth plan and above, so you know which work is actually making money.

Still have questions?

Book a 30-minute demo and we'll answer anything about your business.

Book a demo