Contact

Two ways to reach us. Pick the one that fits.

Most owners get more out of a 30-minute demo than an email thread. If you're weighing FactoryPilot up, book a demo and we'll come prepared with your workflow. If you're already a customer or you have a specific question, use the form.

Looking at FactoryPilot

Book a 30-minute demo.

You tell us your team size, what work you do, and where the bottleneck is. We walk you through the exact screens your estimator, ops manager and installers would use — using your workflow, not a canned tour. No slide decks. No sales pressure.

Book a demo
Already a customer, or a general question

Support & enquiries.

Existing customers: log a support request from inside the app for the fastest response. For anything else — press, partnerships, invoicing, or a general question — the form below or email us direct.

Based in
Melbourne · supporting joinery businesses across Australia.

Send us a message.

A real person reads every message. Usual reply time is one business day. If it's urgent, phone is faster.

  • · Include your company name and role so we can pull up the right account.
  • · For a specific job or PO, paste the reference so we can find it in seconds.
  • · Screenshots help. Attach them by email if that's easier.

We won't add you to a marketing list. This goes to a person, not a queue.

If you're on the fence, see it running first.

30 minutes. Your workflow. No slide decks. You'll know inside the first 10 whether it fits.